Terms of service

Terms & Conditions

Last Updated: January 10, 2026

These Terms & Conditions (“Terms”) apply to the website located at https://enamiogum.com (the “Website”), including any features, content, or other materials provided through the Website, and any related services, tools, or functionality (collectively, the “Services”). The Services are owned and operated by Enamio LLC (“Enamio,” “Enamio Gum,” “we,” “us,” or “our”).

These Terms (together with our Privacy Policy and any other policies referenced in these Terms) form a legally binding agreement between you and Enamio (collectively, the “Agreement”) and govern: (a) your access to and use of the Services; (b) any order you place through the Services; and (c) your use or attempted use of our products (the “Products”) (collectively, “Your Use”).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by the Agreement. If you do not agree to the Agreement, you may not access or use the Services.

IMPORTANT NOTICE: THESE TERMS CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) YOU AND ENAMIO TO RESOLVE ALL DISPUTES (AS DEFINED BELOW) THROUGH BINDING, INDIVIDUAL ARBITRATION; TO FOREGO JURY TRIALS; AND TO WAIVE CLASS, REPRESENTATIVE, OR COLLECTIVE ACTIONS OR PROCEEDINGS.

If you have questions, contact: support@enamiogum.com
Enamio LLC, 1401 21st St, Ste R, Sacramento, CA 95811, USA

1. Changes to These Terms; Changes to the Services

We reserve the right, at our sole discretion, to change or modify portions of these Terms at any time. If we do so, we will post the changes on this page and will indicate at the top of this page the date these Terms were last revised. Your continued use of the Services after changes become effective constitutes your acceptance of the new Terms. You should periodically review these Terms so you are aware of any revisions. If you do not agree to these or any future Terms, you must stop using the Services.

We may modify, suspend, or discontinue all or any part of the Services at any time, to the extent permitted by law.

Notwithstanding the foregoing, changes to the Agreement to Arbitrate (Section 3) are governed by Section 3.15 (“Changes to Agreement to Arbitrate”).

2. Eligibility; No Use by Minors

In order to use the Services, you must be at least 18 years old and have the legal capacity to enter into a binding contract with us and not be barred from doing so under any applicable law. The Services are not intended for children under 18. If you use the Services, you represent and warrant that you are at least 18 years old.

3. Pre‑Dispute, Mandatory Binding Arbitration and Class Action Waiver (“Agreement to Arbitrate”)

PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR RIGHTS. EXCEPT WHERE PROHIBITED BY APPLICABLE LAW, YOU AGREE THAT ALL DISPUTES (DEFINED BELOW) WILL BE RESOLVED EXCLUSIVELY THROUGH CONFIDENTIAL, INDIVIDUAL, BINDING ARBITRATION AND NOT IN COURT. YOU AND ENAMIO ARE EACH WAIVING THE RIGHT TO BRING A LAWSUIT IN COURT AND THE RIGHT TO A TRIAL BY JURY. YOU ALSO AGREE TO WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS, REPRESENTATIVE, OR COLLECTIVE ACTION OR PROCEEDING.

3.1 Covered Disputes

“Disputes” means any dispute, claim, or controversy arising out of or relating to: (a) the Services; (b) these Terms or the Agreement (including the formation, performance, interpretation, scope, or alleged breach of the Agreement); (c) any purchase you make via the Services; (d) any information you provide via the Services; (e) your relationship with Enamio; and/or (f) your use or attempted use of any Products.

Disputes include claims based in contract, tort (including negligence), strict liability, statute, misrepresentation, unjust enrichment, or any other legal theory, and include requests for monetary, injunctive, and/or declaratory relief.

3.2 Delegation; Arbitrator Decides Arbitrability and Threshold Issues

The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any Disputes relating to the interpretation, applicability, validity, construction, enforceability, or formation of this Agreement to Arbitrate, including (without limitation):

  • any claim that all or any part of this Agreement to Arbitrate is void or voidable;
  • whether this Agreement to Arbitrate is enforceable by or against a non‑signatory;
  • whether any portion of these Terms is unconscionable or illusory (in whole or in part);
  • any threshold issue of arbitrability; and
  • any defense to arbitration, including waiver, delay, laches, estoppel, failure to satisfy conditions precedent (including the pre‑dispute procedures), or similar defenses.

3.3 Class Action Waiver; Individual Relief Only

YOU AND ENAMIO AGREE THAT DISPUTES MAY BE RESOLVED ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING. EXCEPT AS ALLOWED BY THIS AGREEMENT TO ARBITRATE, THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.

If any court or arbitrator determines that the class action waiver in this Section 3.3 is void or unenforceable for any reason, or that an arbitration can proceed on a class basis, then (except where prohibited by law) this entire Agreement to Arbitrate (Section 3) shall be deemed null and void in its entirety and the Dispute must proceed in court.

3.4 Exceptions to Binding Arbitration

As exceptions to binding arbitration and the class action waiver above, you and Enamio both retain the right to:

  • pursue an individual claim in small claims court, if and only if the claim qualifies and proceeds on an individual (non‑class) basis; and
  • seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened trade secret misappropriation, patent infringement, copyright infringement or misuse, trademark infringement or dilution, or the misappropriation or violation of other intellectual property rights.

3.5 Mandatory Pre‑Dispute Procedures (Notice of Dispute)

In the event of a Dispute, you and Enamio agree (subject to the exceptions above) to first provide the other party an opportunity to resolve the Dispute by sending a written notice of dispute (“Notice of Dispute”).

Your Notice of Dispute must include: (i) your name; (ii) your address; (iii) your email address and phone number (if available); (iv) sufficient information to identify any relevant order(s) (for example, order number and date of purchase); (v) the facts giving rise to the Dispute, including any representations related to Products on which you relied; and (vi) the relief requested.

You may send any Notice of Dispute to Enamio by:
Email: support@enamiogum.com (Subject: “Notice of Dispute”)
U.S. Mail: Enamio LLC, 1401 21st St, Ste R, Sacramento, CA 95811, Attn: Notice of Dispute

We will send any Notice of Dispute to you at the email or mailing address we have for you, if any.

You and Enamio agree to attempt to resolve any Dispute through informal negotiation within thirty (30) days after the Notice of Dispute is received. After the end of that 30‑day period (and not before), you or Enamio may commence an arbitration proceeding as set forth in this Agreement to Arbitrate.

Notwithstanding the foregoing, the right to bring an individual action in small claims court does not require an attempt to first resolve the Dispute through informal negotiation.

3.6 Contractual Limitation on Disputes

Except where otherwise prohibited by law (including, without limitation, certain consumer protection laws in some jurisdictions such as New Jersey), you and Enamio agree to commence the process of resolving Disputes (including sending a Notice of Dispute) within one (1) year after the Dispute arises. Any proceeding initiated after one (1) year may be barred.

3.7 Arbitration Location; Remote Proceedings

For your convenience, the arbitration may be conducted in the city or county where you reside, or at another location (including by remote video or telephone) that you and Enamio mutually select, to the extent permitted by the administrator’s rules.

3.8 Applicable Law (FAA)

The parties acknowledge and agree that this Agreement to Arbitrate evidences a transaction involving interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (“FAA”), governs its interpretation and enforcement and any proceedings under it. It is the intent of the parties that the FAA shall preempt state laws to the fullest extent permitted by law.

If the FAA is found not to apply to a particular issue arising under this Agreement to Arbitrate, then that issue shall be resolved under the laws of the State of California, without regard to conflict‑of‑laws principles.

3.9 Sponsoring Organization; Rules; Arbitrator

Unless the parties agree otherwise, arbitration will be administered by New Era ADR in accordance with its then‑current Rules and Procedures, including any applicable fee schedules and supplementary rules, except as modified by this Agreement to Arbitrate.

For information about New Era ADR and how to initiate arbitration, please visit: https://www.neweraadr.com/arbitration/

If New Era ADR is unavailable or declines to administer a Dispute for any reason, and the parties cannot cure the issue, then the arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, as modified by this Agreement to Arbitrate. If both New Era ADR and AAA are unavailable, the parties will mutually select an alternative reputable administrator.

The arbitration will be decided by a single arbitrator who is a retired judge or an experienced attorney.

3.10 Fees

Payment of filing and administration fees will be governed by the applicable administrator’s rules and fee schedules, as modified by this Agreement to Arbitrate and as required by applicable law. To the extent required by applicable law, Enamio will pay fees to avoid rendering arbitration inaccessible.

3.11 Mass Arbitration; Batching (No Class Arbitration)

If twenty (20) or more similar arbitration demands are filed by or with the assistance, coordination, or cooperation of the same law firm, group of law firms, or organization (“Mass Arbitration”), then, to the extent permitted by applicable law and the administrator’s rules, the following additional terms shall apply:

  • The administrator may administer demands in batches of twenty (20) (or such other batch size the administrator determines appropriate), and the parties agree to cooperate in good faith to implement this batching approach to facilitate efficient resolution.
  • To the extent permitted by the administrator and applicable law, the administrator may apply fee practices that treat each batch as a managed set of individual cases for intake and scheduling purposes.

This subsection does not authorize class, representative, or consolidated arbitration of any kind. Each claimant’s Dispute remains an individual arbitration.

If any court or arbitrator determines that this subsection is void or unenforceable for any reason, or that a Mass Arbitration must proceed without the process controls described above (to the extent permitted by the administrator’s rules), then (except where prohibited by law) this Agreement to Arbitrate shall be deemed null and void in its entirety.

3.12 Arbitration Award

The arbitrator shall follow applicable substantive law and may award any individual relief permitted by law. Unless otherwise prohibited by law, the arbitrator may award individual injunctive relief and punitive damages where permitted. The arbitrator may award costs or attorneys’ fees only if allowed by applicable law. Any award rendered shall include a written opinion and shall be final, subject to any review permitted under the FAA.

3.13 Severability

If a portion of this Agreement to Arbitrate (other than the class action waiver) is deemed unenforceable, that portion shall be severed and the remaining portions of this Agreement to Arbitrate shall remain in full force and effect.

3.14 Opt‑Out Procedures

YOU HAVE THE RIGHT TO OPT OUT OF THIS AGREEMENT TO ARBITRATE WITHIN 30 DAYS FROM THE DATE OF THE FIRST OF: PURCHASE, USE, OR ATTEMPTED USE OF AN ENAMIO PRODUCT OR THE SERVICES (WHICHEVER COMES FIRST) BY SENDING AN EMAIL TO: support@enamiogum.com.

For your opt‑out to be effective, you must send an email with subject line “Arbitration Opt‑Out” and include: (i) your full name; (ii) your mailing address; (iii) the email address used in connection with your purchase (if any); (iv) the Product purchased/used/attempted to be used (if applicable); and (v) the date you first purchased, used, or attempted to use Products or the Services. Untimely opt‑outs will not be valid.

If you opt out of this Agreement to Arbitrate, all other parts of the Terms will continue to apply.

3.15 Changes to Agreement to Arbitrate

We may change this Agreement to Arbitrate. Notwithstanding anything else, if we change any of the terms of this Agreement to Arbitrate after the date you first accepted it, you may reject the change by sending Enamio a written notice of such rejection within 30 days of the effective date of the change (as indicated by the “Last Updated” date above). You must send your rejection notice to support@enamiogum.com with subject line “Reject Arbitration Change,” and include your full name and address and a clear statement that you reject the changes. If you reject changes, you agree to arbitrate any Dispute in accordance with the version of this Agreement to Arbitrate in effect when you first accepted it (or the last version you accepted).

3.16 Entire Arbitration Agreement; Survival

This Agreement to Arbitrate is the entire arbitration agreement between you and Enamio and will survive termination of your account, your relationship with Enamio, or any bankruptcy, assignment, or transfer.

4. Automatic Renewal Terms for Subscriptions (If Applicable)

We may offer Products that can be purchased through a subscription that automatically renews unless canceled (“Subscription”). If you enroll in a Subscription, you authorize us (and our payment processors) to charge your payment method the then‑in‑effect amount at the billing interval disclosed at checkout (for example, every 28–30 days or at the delivery cadence you select) (“Billing Period”), plus any applicable taxes and shipping.

Cancellation: You may cancel your Subscription at any time. To avoid a recurring charge, you must cancel by the last day of your Billing Period (or by the cutoff disclosed in your Subscription settings). Unless otherwise required by law, cancellations take effect at the end of the current Billing Period.

How to Cancel: You may cancel electronically through the account/subscription portal if available, or by contacting us at support@enamiogum.com.

Account Info: You agree to provide current, complete, and accurate billing and shipping information and to promptly update it. If we cannot charge your payment method, we may suspend or cancel your Subscription.

Legal Compliance: Where required by applicable law, we will provide required disclosures, renewal reminders, and an online cancellation method for online signups.

5. Return/Refund Policy

Our return and refund practices are described in our Refund Policy, which is incorporated by reference: https://enamiogum.com/pages/shipping-returns. If there is a conflict between these Terms and the Refund Policy, the Refund Policy controls.

6. User‑Generated Content; Reviews; Submissions

You or third parties may be able to upload or submit photographs, comments, videos, reviews, and other content through the Services, including through third‑party partners (“User Content”).

By submitting User Content, you grant Enamio a non‑exclusive, royalty‑free, perpetual, irrevocable, worldwide, fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content (and the name submitted in connection with it) in any media now known or later developed.

You represent and warrant that: (a) you own or control all necessary rights to your User Content; (b) your User Content is accurate and not misleading; and (c) your User Content does not violate the Agreement or any law and will not cause injury to any person or entity.

We are not obligated to maintain User Content in confidence, pay compensation, or respond. We may remove or refuse User Content at any time in our sole discretion. Any ideas, suggestions, or feedback you provide to Enamio (“Submissions”) are non‑confidential and Enamio may use them without restriction or compensation.

7. User Conduct

You must use the Services only for lawful purposes and in compliance with applicable laws. You agree not to:

  • disrupt or interfere with the security or operation of the Services;
  • attempt unauthorized access to any portion of the Services;
  • upload or transmit viruses or harmful code;
  • scrape, crawl, or use automated means to access the Services without our written consent;
  • reverse engineer the Services or any software;
  • infringe any intellectual property rights;
  • post unlawful, abusive, obscene, or defamatory content; or
  • use the Services for commercial exploitation without our express written consent.

8. Intellectual Property; Limited License

The Services and all content (including text, graphics, logos, images, videos, and software) are owned by Enamio or its licensors and protected by intellectual property laws. You are granted a limited, non‑exclusive, non‑transferable, revocable license to access and use the Services for your personal, non‑commercial use only. Any rights not expressly granted are reserved.

9. Health & FDA Disclaimer

THE INFORMATION ON THE SERVICES IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND IS NOT MEDICAL OR DENTAL ADVICE. IT IS NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE FROM A QUALIFIED HEALTHCARE PROVIDER. ALWAYS SEEK THE ADVICE OF YOUR DENTIST, PHYSICIAN, OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL OR DENTAL CONDITION.

THE STATEMENTS MADE ABOUT THE PRODUCTS HAVE NOT BEEN EVALUATED BY THE U.S. FOOD AND DRUG ADMINISTRATION (“FDA”). OUR PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

SAFETY: PRODUCTS MAY PRESENT A CHOKING HAZARD. KEEP OUT OF REACH OF CHILDREN.
PET WARNING: IF A PRODUCT CONTAINS XYLITOL, XYLITOL IS EXTREMELY TOXIC TO DOGS AND CERTAIN PETS. KEEP OUT OF REACH OF PETS.

10. Disclaimer of Warranties

EXCEPT WHERE INAPPLICABLE OR PROHIBITED BY LAW, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR‑FREE, OR THAT DEFECTS WILL BE CORRECTED.

11. Limitation of Liability

EXCEPT WHERE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES WILL ENAMIO OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL) ARISING OUT OF OR RELATING TO THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL ENAMIO’S TOTAL LIABILITY FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO ENAMIO IN THE LAST SIX (6) MONTHS, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

12. Links to Third‑Party Websites

The Services may include links to third‑party websites or resources we do not control. You access third‑party sites at your own risk. We are not responsible for their content, policies, or practices.

13. Purchasing Items from Us

13.1 Product Representations; Packaging/Label Mismatch

We may discontinue Products or change Product specifications, ingredients, labeling, packaging, claims, and marketing at any time. We attempt to display Products accurately, but we do not guarantee that descriptions, photos, or packaging shown on the Services are current, complete, or error‑free.

PACKAGING/LABEL DISCLAIMER: Product packaging, label design, color, and presentation depicted on the Services may differ from the actual Product you receive due to updates, supply chain changes, regulatory labeling changes, or production variations.

If a Product is materially different from its description when received, your sole remedy is to return it in accordance with our Refund Policy (and subject to its conditions), unless otherwise required by law.

13.2 Pricing Errors and Omissions

Prices, availability, and other purchase terms are subject to change. If we discover an error (including a pricing error) after your payment method has been charged and we cancel the order as a result of the error, we will refund the amount charged.

13.3 Order Placement and Acceptance

By placing an order, you make an offer to purchase. We may accept, decline, cancel, or limit orders at any time, including after an order is placed, for any reason to the extent permitted by law (including suspected fraud, unauthorized activity, or resale). Payment must be received before we accept an order.

13.4 Personal Use Only; No Resale

We sell Products for personal use only. You may not resell Products. If we believe you are ordering for resale, we may cancel your order, suspend or terminate your account, and pursue available legal remedies.

13.5 Shipping, Delivery Estimates, and Delays; Long Delays and Cancellation

Shipping and delivery timeframes are estimates and not guarantees. Delays may occur due to carrier issues, customs, weather, demand spikes, supply disruptions, or events outside our control.

If an order is delayed beyond the timeframe disclosed at checkout (or if no timeframe was disclosed, beyond 30 days), we may contact you with updated timing and options. If we cannot contact you using the information you provided, or if you no longer wish to receive the Products, we may cancel the order and refund amounts paid, to the extent required by law.

13.6 Risk of Loss

Unless otherwise required by applicable law, title and risk of loss pass to you upon delivery of the Products to the carrier.

13.7 Sales Tax

Where required, we collect applicable sales tax based on your shipping address and the applicable laws.

13.8 Payment Information

You agree to provide only true, accurate, current, and complete payment information. You represent you are authorized to use the payment method. We may cancel orders if we suspect inaccurate, fraudulent, or unauthorized payment information.

13.9 International Orders (If Accepted)

We may, but are not obligated to, accept orders from outside the United States. Products may not be approved for sale in all jurisdictions. If we accept an international order, you agree that:

  • The purchase is for your personal use only and not for resale or distribution.
  • Unless otherwise stated at checkout, the sale may be structured as EXW (Ex Works) United States under Incoterms® 2020, meaning title and risk may pass to you in the United States, and you are responsible for import compliance, customs clearance, duties, taxes, and local regulatory requirements.
  • You are the importer of record and are responsible for all applicable duties, taxes, customs clearance, brokerage fees, and compliance requirements in your destination country.
  • We may act as your agent solely to tender Products to a carrier and facilitate shipment to your address.

13.10 Canada‑Specific Terms (If Accepted)

If we accept an order shipped to Canada, you agree that:

  • You will not order more than a 90‑day supply of consumable Products within any 90‑day period (unless otherwise permitted by Canadian law).
  • You authorize a licensed Canadian customs broker selected by Enamio or the carrier to act as your agent to clear the shipment with the Canada Border Services Agency (CBSA), account for duties/taxes, and process returns where applicable.
  • You understand that any refund of duties/taxes related to returned merchandise may be processed through the customs broker and/or the carrier, and you agree to cooperate with reasonable documentation requests.

14. Electronic Communications, Signatures, and Agreements (E‑SIGN Consent)

The information communicated on the Services constitutes an electronic communication. When you communicate with us through the Services or via email or other electronic means, you are communicating with us electronically. You agree that we may provide you electronically any notices, disclosures, agreements, and communications, and that such communications are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.

You further agree that by clicking on buttons or links labeled “PLACE ORDER,” “SUBSCRIBE,” “I ACCEPT,” “SUBMIT,” or similar, you are submitting a legally binding electronic signature and entering into a legally binding contract.

Pursuant to applicable law, including the Electronic Signatures in Global and National Commerce Act (“E‑SIGN Act”), Pub. L. 106‑229, 114 Stat. 464 (2000), codified at 15 U.S.C. § 7001 et seq., YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE SERVICES.

You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original (non‑electronic) signature or delivery or retention of non‑electronic records, to the extent permitted by law.

15. Communications with Enamio; Call Recording; Consent to Contact

15.1 Call Monitoring/Recording

To the extent permissible by applicable law, telephone calls to or from Enamio may be monitored and recorded for quality assurance, training, and compliance.

15.2 Accurate Contact Information

You verify that any contact information you provide, including mailing address, shipping address, email address, and phone numbers, is true and accurate. You further verify that you are the telephone subscriber and/or that you own or are authorized to provide any telephone numbers you provide to Enamio.

15.3 Consent to Contact (Service, Account, and Collections)

By voluntarily providing your telephone number(s) and/or email address(es) to Enamio, you expressly agree to be contacted by or on behalf of Enamio at the number(s)/address(es) you provide, including via emails, calls, texts/SMS, and prerecorded or autodialed messages, to the extent permitted by law, for purposes that may include:

  • order confirmations, shipping updates, and customer service;
  • account notices;
  • fraud prevention and identity verification;
  • matters related to your account, including payment issues and debt collection (if any amounts are owed); and
  • promotions and marketing offers (if you have opted in where required by law).

These communications may be made even if your phone number is registered on any state or federal Do Not Call list. You acknowledge you may incur charges from your wireless carrier and Enamio is not responsible for such charges. Your consent to receive marketing communications is not required to make a purchase. You may opt out of marketing emails using the unsubscribe link in the email and may opt out of marketing texts as described in the Mobile Terms or by contacting support@enamiogum.com.

15.4 Updating Contact Info

You agree to notify us within 30 days of any change to your contact information by emailing support@enamiogum.com.

15.5 Lawful Acquisition of Contact Info

We may obtain contact information you provide directly and may also obtain updated contact information through other lawful means (for example, address update services, carrier returns data, identity verification services, or other data sources) to the extent permitted by law.

16. Mobile Terms of Service (SMS/Text Messaging)

Last updated: January 10, 2026

The Enamio Gum mobile message service (the “Service”) is operated by Enamio LLC (“Enamio,” “we,” or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Enamio’s SMS/text messaging program, you agree to receive recurring SMS/text messages from and on behalf of Enamio through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Enamio mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP or email support@enamiogum.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy: https://enamiogum.com/policies/privacy-policy.

17. Indemnification

Except where prohibited by law, you agree to indemnify and hold harmless Enamio and its affiliates, officers, directors, employees, agents, service providers, and licensors from and against any claims, losses, damages, liabilities, demands, and expenses (including reasonable attorneys’ fees) arising out of or relating to Your Use or your breach of the Agreement.

18. Termination

We may, in our sole discretion and to the extent permitted by law, suspend or terminate your access to the Services or cancel outstanding orders if we reasonably believe you have breached the Agreement or engaged in fraud or misuse.

19. Privacy

Your use of the Services is subject to our Privacy Policy, which is incorporated by reference: https://enamiogum.com/policies/privacy-policy.

20. Exclusive Venue for Other Controversies

Any controversy excluded from arbitration (other than an individual action filed in small claims court) shall be filed only in the state and federal courts located in Sacramento County, California, and each party irrevocably consents to the exclusive jurisdiction of those courts.

21. Remedies for Enamio

Notwithstanding the Agreement to Arbitrate, to avoid irreparable injury to Enamio, we may seek injunctive and other equitable relief for breaches or threatened breaches involving intellectual property, misuse of the Services, or confidentiality obligations in any court of competent jurisdiction.

22. Trademark Notices

Enamio®, Enamio Gum®, and related marks are trademarks of Enamio LLC. All other trademarks, logos, and service marks displayed on the Services are the property of their respective owners. You may not use any Enamio marks without our prior written consent.

23. Copyright Policy; DMCA

It is our policy to respect the copyright and intellectual property rights of others and to comply with the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512. If you believe your work has been copied in a way that constitutes copyright infringement, please send a notice to support@enamiogum.com including:

  1. your physical or electronic signature;
  2. identification of the copyrighted work you claim has been infringed;
  3. identification of the material that is claimed to be infringing and information reasonably sufficient to allow us to locate it;
  4. your address, telephone number, and email address;
  5. a statement that you have a good faith belief the disputed use is not authorized; and
  6. a statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the owner.

24. Notice for California Users

Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952‑5210.

25. Other Important Terms

Assignment. We may assign, transfer, or subcontract any of our rights or obligations under these Terms.

Force Majeure. We are not liable for failure to perform due to events beyond our reasonable control.

Entire Agreement. These Terms and incorporated policies constitute the entire agreement between you and Enamio regarding the Services and Products.

No Waiver. Any delay in exercising a right is not a waiver.

Severability. If any provision is held unenforceable, the remainder remains in effect.

Contact

support@enamiogum.com
Enamio LLC
1401 21st St, Ste R
Sacramento, CA 95811
USA